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External Providers Quality Terms and Conditions

Mesco Form# F: 6001: 04: 00

 

• Our organization requires that the External Provider shall maintain the proper identification and revision status specifications, drawings, process requirements, inspection/verification instructions, and other relevant technical data.

 

• Our organization reserves the right of final approval of products and services, methods processes and equipment, and the final release of products and services.

 

• Our organization requires that all special processes required by this purchase order must be performed by competent qualified personnel.

 

• Our organization reserves the right to identify the requirements for interaction with our external providers including.

     1. The use of interactive documentation.

     2. The use of email/Fax

     3. Documented confirmation methods of all verbal interactions.

 

• Our organization reserves the right to monitor our external provider’s performance including.

     1. Supplier Risk

     2. Quality of product or service delivered.

     3. On-time delivery of product or service.

 

• Our organization reserves the right to designate requirements for verification or validation activities that we or our customer, intend to perform at the external providers’ premises

 

• Our organization reserves the right to approve or specify any designs, tests, inspection plans, verifications, and criteria for design and development required by our organization from an external provider.

 

• Our organization reserves the right to approve or specify any special requirements, critical items, or key characteristics;

 

• Our organization reserves the right to approve or specify any test, inspection, and verification (including production process verification);

 

• Our organization reserves the right to approve or specify the use of statistical techniques for product acceptance and related instructions for acceptance by our organization;

 

• Our organization reserves the right to require the need from External providers to:

     1. Implement a Quality Management System and we reserve the right to review and approve the External Providers Quality Management System.

     2. Require that the External Provider uses customer-designated or approved external providers, including process sources (e.g., special processes)

     3. Require the External Provider to notify our organization of nonconforming products or services immediately upon discovery and obtain our organizational approval for nonconforming product disposition.

     4. Wherever applicable our organization reserves the right to require external providers to show evidence of processes to prevent the use of counterfeit parts.  (refer F: 6001: 05 Counterfeit Awareness Training)

     5. The External Provider is required to: Notify our organization of changes in product and/or process, changes of suppliers, and changes in manufacturing facility locations, our organization reserves the right to approve such changes.

     6. All External Providers are required to: Flow down to the supply chain the applicable requirements including customer requirements.

     7. Our organization reserves the right to require External Providers to provide test specimens for design approval, inspection/verification, investigation, or auditing.

     8. Our organization requires that all External Providers are to retain all records associated with the purchase orders for a minimum of 5 years or as required by contract. Our organization requires the disposition of such documents to be controlled in accordance with the requirements of applicable QMSs.

 

• Our organization reserves the right of access by our representatives, our customers, and any regulatory authorities to the applicable areas of all facilities, at any level of the supply chain, involved in the order and to all applicable records.

 

• Our organization reserves the right to require and request evidence of External Providers ensuring that their personnel are aware of: − their contribution to product or service conformity; − their contribution to product safety; − the importance of ethical behavior.

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